Privacy Policy

1. Introduction

Welcome to LLMDiscovery.ai ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website tracking and analytics service ("Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account Information: Email address, name, and profile information when you create an account
• Website Information: Domain names, website URLs, and site names you add to track
• Payment Information: Billing information processed securely through our payment processors (we do not store credit card details)
• Communications: Information you provide when contacting our support team

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

• Tracking Data: AI bot visits to your websites (bot name, user agent, timestamp, page URL, IP address)
• Referrer Data: Traffic source information when visitors come from AI tools
• Usage Data: How you interact with our dashboard and features
• Device Information: Browser type, device type, operating system
• Log Data: IP address, browser type, pages visited, time and date of visits

2.3 Information from Third Parties

We may receive information from:

• OAuth Providers: When you authenticate through ChatGPT or other OAuth services
• Payment Processors: Transaction and billing information
• Analytics Services: Aggregated usage data

3. How We Use Your Information

We use the collected information for:

• Service Delivery: Provide, operate, and maintain our tracking and analytics service
• Account Management: Create and manage your account
• Analytics: Generate insights and reports about AI bot visits to your websites
• Communication: Send service updates, security alerts, and support messages
• Improvement: Analyze usage patterns to improve our Service
• Payment Processing: Process transactions and manage billing
• Security: Detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: Comply with legal obligations and enforce our terms
• Marketing: Send promotional communications (with your consent, where required)

4. Data Sharing and Disclosure

4.1 We Share Your Information With:

• Service Providers: Cloud hosting (Vercel, Supabase), payment processors, email services, analytics tools
• OAuth Partners: OpenAI (ChatGPT), Anthropic (Claude), when you authorize integrations
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law, court order, or government request
• Protection of Rights: To protect our rights, property, or safety, or that of our users

4.2 We Do NOT:

• Sell your personal information to third parties
• Share your data with advertisers for targeting
• Use your website visitor data for any purpose other than providing our Service to you

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit protected by TLS/SSL encryption
• Access Controls: Strict access controls and authentication requirements
• Monitoring: Continuous security monitoring and logging
• Regular Audits: Periodic security assessments and updates
• Data Backup: Regular automated backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our Service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Specific Retention Periods:

• Account information: Until account deletion + 30 days
• Bot visit data: Based on your subscription tier (Free: 7 days, Pro: 90 days, Business: 1 year, Enterprise: custom)
• Billing records: 7 years (for tax and accounting purposes)
• Support communications: 3 years

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent for processing based on consent

7.2 How to Exercise Your Rights

To exercise these rights, contact us at privacy@llmdiscovery.ai or through your account settings.

7.3 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any promotional email or by updating your account preferences.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect functionality.

9. Third-Party Services

Our Service integrates with third-party services:

• ChatGPT: OAuth authentication and API integration
• Vercel: Hosting and infrastructure
• Supabase: Database and authentication
• Payment Processors: Stripe or similar for billing

These services have their own privacy policies. We encourage you to review them.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your rights

13. GDPR Compliance (European Users)

If you are in the European Economic Area (EEA), our legal basis for processing your information includes:

• Contract: Processing necessary to provide our Service
• Consent: You have given clear consent
• Legitimate Interests: Processing is in our legitimate business interests
• Legal Obligation: Processing is necessary to comply with law

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

16. Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at dpo@llmdiscovery.ai