Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and LLMDiscovery.ai ("Company," "we," "us," or "our") concerning your access to and use of our website tracking and analytics service (the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use our Service. By using the Service, you represent and warrant that you meet these requirements.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

3.1 Account Creation

To use certain features, you must create an account by providing:

• Valid email address
• Accurate and complete information
• Agreement to these Terms and our Privacy Policy

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information is accurate and current

4. Description of Service

4.1 What We Provide

LLMDiscovery provides:

• AI bot visit tracking (GPTBot, ClaudeBot, PerplexityBot, etc.)
• AI referrer traffic analytics
• Real-time notifications via Chrome extension
• Analytics dashboard and reporting tools
• API access (for applicable subscription tiers)
• Integration with third-party services (e.g., ChatGPT)

4.2 Service Limitations

Our Service:

• Tracks AI bot visits based on user agent detection
• Cannot guarantee 100% accuracy in bot detection
• Depends on third-party infrastructure and AI platforms
• May have occasional downtime for maintenance

5. Subscription Plans and Billing

5.1 Subscription Tiers

5.2 Billing

• Subscription fees are billed in advance on a monthly or annual basis
• Payment is due at the beginning of each billing period
• All fees are non-refundable except as required by law or stated in these Terms
• We reserve the right to change pricing with 30 days notice
• Failed payments may result in service suspension or termination

5.3 Usage Limits

If you exceed your plan's bot visit limits:

• Tracking may be suspended until the next billing cycle
• You may be prompted to upgrade to a higher tier
• Overage charges may apply for Enterprise plans

5.4 Cancellation and Refunds

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months or unused services
• Free tier: no billing, immediate effect upon cancellation

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Activities

You agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to track websites you do not own or have authorization to track
• Scrape, crawl, or use automated means to access the Service without permission
• Resell or redistribute the Service without authorization
• Use the Service to harass, abuse, or harm others
• Impersonate any person or entity
• Interfere with or disrupt the Service
• Collect user information without consent

7. Tracking Script and Installation

7.1 Your Responsibilities

When using our tracking script, you must:

• Only install it on websites you own or have authorization to modify
• Comply with all applicable privacy laws (GDPR, CCPA, etc.)
• Provide appropriate privacy notices to your website visitors
• Obtain necessary consents for tracking where required by law
• Not use the script to track sensitive or personal information beyond what is necessary

7.2 Data You Collect

You are solely responsible for ensuring your use of our tracking script complies with all applicable laws, including privacy and data protection regulations in your jurisdiction and that of your visitors.

8. Intellectual Property Rights

8.1 Our Rights

The Service and its original content, features, and functionality are owned by LLMDiscovery.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Service for your internal business purposes
• Install our tracking script on websites you own or manage
• Use our API according to your subscription tier

8.3 Your Content

You retain all rights to your website content and data. By using our Service, you grant us a license to process your data solely to provide the Service to you.

9. Third-Party Services and Integrations

9.1 OAuth Integrations

Our Service integrates with third-party platforms (e.g., ChatGPT, Claude). By authorizing these integrations:

• You grant us permission to access your account on those platforms as needed
• You agree to the third party's terms of service and privacy policy
• We are not responsible for the third party's actions or service availability

9.2 Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of service.

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10.2 No Guarantees

We do not guarantee:

• 100% accuracy in AI bot detection
• Uninterrupted or error-free service
• That defects will be corrected
• That the Service is secure or free from viruses
• Specific business results from using the Service

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LLMDISCOVERY.AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or goodwill
• Service interruptions or data loss
• Any damages exceeding the fees paid by you in the 12 months preceding the claim

10.4 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability will be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless LLMDiscovery.ai and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your website content or privacy practices
• Disputes with other users

12. Termination

12.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us.

12.2 Termination by Us

We may suspend or terminate your access:

• For violation of these Terms
• For fraudulent, abusive, or illegal activity
• For non-payment of fees
• If required by law
• At our discretion with or without notice

12.3 Effect of Termination

Upon termination:

• Your right to use the Service immediately ceases
• We may delete your account and data (subject to legal retention requirements)
• You remain liable for all fees incurred prior to termination
• Provisions that should survive termination will continue to apply

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Updating the "Last Updated" date
• Sending email notification (for significant changes)

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, you agree to contact us at legal@llmdiscovery.ai to attempt informal resolution.

14.2 Arbitration

Any disputes not resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class-wide arbitrations.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

Any legal action must be brought in the state or federal courts located in [Your Jurisdiction].

16. Miscellaneous

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LLMDiscovery.ai.

16.2 Severability

If any provision is found unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.

16.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

17. Contact Information

For questions about these Terms: